On July 29th I created a credit account specifically for a Samsung HW-Q950A – Q Series – sound bar system. 1. After randomly checking the status of my order (Today 08/102021), I found that my account was locked for “verification?” 2. I called after going from rep to rep to rep, I finally get my account unlocked....
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I purchased a new Dell Inspiron 7700 and added a keyboard and mouse to the order. The keyboard and mouse do not work correctly and I am trying to return same for credit. The people I connect with that don’t speak English say I can’t return this item because it is part of the computer, what they...
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I had confirm with my firends and SNS, Dell is not deliver orders on FIFO. people whom order Alienware R12 later than me, the spec they choosed are same as mine but with extra warranty. Are getting their orders before me! and my status is still under “in production” after a month! I provided evidence to customer...
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As I have dell inspiration laptop Inspiron 15 5567 Inspiron 15 5567, Service Tag: GFDBYL2, Since two days I am contacting the support for it while opening dell update app the reply comes `enable dell client management service` As I want to ask regarding this all says the warranty expires as the laptop is of dell so...
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So I bought this Alienware 17 R4 late 2019 after saving quite a few to buy what was supposed to be a problem-free machine to last my lifetime. It worked quite well while it was under warranty, but almost as scheduled, it started acting up after warranty expired. Little…
Fraud, Poor Service, Customer Ignorance
A US shipment has been paid for, delivery has been paid for. There is a notice from some company that customs clearance and payment for their services must be made. The contacts indicate iExpress Australia, iExpress Australia not knowing anything about them, it is their partner! Don't go to contacts! Their so-called partner is in France at all and cannot be contacted, all the contacts shown are not real and do not work! I can carry out customs procedures myself and I am not accompanied by any customs brokers, but iExpress forces me to make additional payments without leaving any choice. Do not use DPD, poor service treats customers arrogantly and e-mails when requesting customs documents so that you can perform customs procedures yourself,no longer responds!
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