Defy Appliances / Defy South Africa




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Defy Appliances / Defy South Africa

Average Rating:

2.33 / 290 votes / 35 reviews
135 Teakwood Road, Jacobs
Durban
South Africa

Phone number: 27314609711
Web: https://defy.co.za

Category: Appliances

Links of Defy Appliances / Defy South Africa
Other Info

+27 314 609 711 (Head Office) +27 861 003 339 (Customer Enquiries)
135 Teakwood Road, Jacobs
Durban
South Africa – 4052
Head Office
135 Teakwood Rd, Jacobs, 4052, Durban, South Africa
Tel: +27 314 609 711
Fax: +27 314 609 800

Exports
Tel: +27 314 609 711
Fax: +27 314 609 803

Sales Branches

Western Cape, Cape Town
Tel: +27 215 263 000
Faxl: +27 215 263 013
5A Marconi Road, Montague Gardens, Montague Gardens

Free State
Tel: +27 514 003 900
Faxl: +27 514 003 950
160 Long St, Hilton

Eastern Cape, East London
Tel: +27 437 451 129
Robbie de Lange Road, Wilsonia, East London

Eastern Cape, Port Elizabeth
Tel: +27 414 016 400
Faxl: +27 414 016 501
112 Paterson Road, North End, Port Elizabeth, 6001

Limpopo – Polokwane
Tel: +27 152 921 166
Faxl: +27 152 921 449
81A Hoof Street, Superbia, 0699

Gauteng, Johannesburg
Tel: +27 116 210 300
Faxl: +27 116 210 396
CNR Mimetes & Kruger St, Denvern

Gauteng, Pretoria
Tel: +27 123 778 300
Faxl: +27 123 771 457
Block A1, Old Mutual Park, CNR D.F. Malan Dr & Moot St, Hermanstad

Mpumalanga
Tel: +27 137 123 144
1 Platt Street, Barberton

Kwazulu-Natal
Tel: +27 314 609 711
Fax: +27 314 609 800
135 Teakwood Rd, Jacobs, 4052, Durban Show MoreShow Less


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Complaints & Reviews — Defy Appliances / Defy South Africa

3 May, 2021

Undercounter oven

I purchased a Defy undercounter oven in July 2020. During the night of the 29th of March, the oven door shattered. I reported it to Defy and was given a reference number and told that someone would get hold of me. I kept emailing and calling Defy. 2 weeks later a technician arrived and said that he... Read more➤
10 Apr, 2021

Washing machine DTT151

With due respect! I am sorry to Write a complain regarding Washing machine 15 kg DTT151.. I am good seller of Defy Appliances at mine shop but now it’s coming problem shop #30 village street Randfontein… Shop name : “Low low priced furniture and appliances” With serial number [protected]…so the problem is Dryer not working… Ph#[protected]
Good day I did buy a chest freezer yesterday at Tafelberg furnitures in Belville. I did send them 5 times back because the lid at the side had scratches on it.I am looking for a new chest freezer. No one at Defy wants to help me! Defy is telling me to sort this out with the Manager... Read more➤
Please note that out fridge and freezer is no longer working. The appliance was purchased in 2018 and since we bought it we logged calls in 2018 and 2019, in excess of 5 calls over the last three years. The same technician gets sent to us and he doesnt really do much to resolve the issue. The... Read more➤
About 6 weeks ago I dutifully followed the Defy website request for me to upload my appliance repair question to request a quote – which I did with photographs. I’ve never had a reply. I then called the call center, who told me to send a WhatsApp message with photographs to a number they gave me –... Read more➤

Very poor service

30.06. Order a phone - full prepayment (possibility to pay at the time of receipt - no), Promise delivery 5-7 d. D. 7.07. I write them myself - what about the order? Responds that the delivery was postponed to 16.07. 15.07. Write again to make sure or 16.07. Everything will be ok, answer - moved to 24.07. : d I say - it doesn't work for me, I want the money back. Returned application for a refund. Promise to return 4-5 d. D. At the time of submission of the application. 22.07. There is no money. I write where the money? Says it will be as soon as possible. Please specify when? Says until tomorrow. 23.07. Nav, 24.07. He returns from the morning. Judge for yourself... I definitely do not recommend to anyone! Do not call or warn about delivery times. Just lie and lie. The deposited money is definitely put into circulation and returned when it is already "wiped" from another... Neither dignity nor conscience, uneducated people... At the same time 16.07. Customer's phone elsewhere, mercato.com, and already 20.07. It was in the daughter's hands! I left and received it at the office, you also paid.

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