Defy Appliances / Defy South Africa




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Defy Appliances / Defy South Africa

Average Rating:

2.33 / 290 votes / 35 reviews
135 Teakwood Road, Jacobs
Durban
South Africa

Phone number: 27314609711
Web: https://defy.co.za

Category: Appliances

Links of Defy Appliances / Defy South Africa
Other Info

+27 314 609 711 (Head Office) +27 861 003 339 (Customer Enquiries)
135 Teakwood Road, Jacobs
Durban
South Africa – 4052
Head Office
135 Teakwood Rd, Jacobs, 4052, Durban, South Africa
Tel: +27 314 609 711
Fax: +27 314 609 800

Exports
Tel: +27 314 609 711
Fax: +27 314 609 803

Sales Branches

Western Cape, Cape Town
Tel: +27 215 263 000
Faxl: +27 215 263 013
5A Marconi Road, Montague Gardens, Montague Gardens

Free State
Tel: +27 514 003 900
Faxl: +27 514 003 950
160 Long St, Hilton

Eastern Cape, East London
Tel: +27 437 451 129
Robbie de Lange Road, Wilsonia, East London

Eastern Cape, Port Elizabeth
Tel: +27 414 016 400
Faxl: +27 414 016 501
112 Paterson Road, North End, Port Elizabeth, 6001

Limpopo – Polokwane
Tel: +27 152 921 166
Faxl: +27 152 921 449
81A Hoof Street, Superbia, 0699

Gauteng, Johannesburg
Tel: +27 116 210 300
Faxl: +27 116 210 396
CNR Mimetes & Kruger St, Denvern

Gauteng, Pretoria
Tel: +27 123 778 300
Faxl: +27 123 771 457
Block A1, Old Mutual Park, CNR D.F. Malan Dr & Moot St, Hermanstad

Mpumalanga
Tel: +27 137 123 144
1 Platt Street, Barberton

Kwazulu-Natal
Tel: +27 314 609 711
Fax: +27 314 609 800
135 Teakwood Rd, Jacobs, 4052, Durban Show MoreShow Less


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Complaints & Reviews — Defy Appliances / Defy South Africa

14 Sep, 2021

Defy fridge DFF463

The fridge is very loud and the door does not close (it opens a little bit by itself). A job card was created and a technician comes out and orders spares. You wait more than 3 weeks for the spares with no word from Defy. Once you call for the 3rd or 4th time requestinf answers you... Read more➤
the water dispenser level on the front door of my fridge broke months ago, when it broke I phoned Defy they told me that their call out fee is R630.00 and that they are only avail mon to fri ..then I told myself I will get it fixed while I was on leave in July /august ..the... Read more➤
The belt on my Defy air bubble technology model DTL 137 washing machine has broken. I have been referred to numerous agents of Defy but not one of them has stock of this belt and they cannot tell me when they will have stock. surely such an important everyday item should be able to be sourced from... Read more➤
My fridge is over freezing, it is still under warrantee. defy has send out (3) THREE technicians IN ONE MONTH every time they come and replace the the thermo stud, it is as clear as daylight the problem is elsewhere. i have call the cape town service branch in montague gardens 7 times in one week spoke... Read more➤
This double door DEFY fridge / freezer was purchased from Game in Bela Bela on 19/02/2020. Game Order No. 513G182107190220123032. On 13/08/2021 at 15h04 I called [protected] to request a warranty repair. The problem is the deep freeze section is operating correctly. The top half does not freeze whereas the lower section is a bit colder. I... Read more➤

Very poor service

30.06. Order a phone - full prepayment (possibility to pay at the time of receipt - no), Promise delivery 5-7 d. D. 7.07. I write them myself - what about the order? Responds that the delivery was postponed to 16.07. 15.07. Write again to make sure or 16.07. Everything will be ok, answer - moved to 24.07. : d I say - it doesn't work for me, I want the money back. Returned application for a refund. Promise to return 4-5 d. D. At the time of submission of the application. 22.07. There is no money. I write where the money? Says it will be as soon as possible. Please specify when? Says until tomorrow. 23.07. Nav, 24.07. He returns from the morning. Judge for yourself... I definitely do not recommend to anyone! Do not call or warn about delivery times. Just lie and lie. The deposited money is definitely put into circulation and returned when it is already "wiped" from another... Neither dignity nor conscience, uneducated people... At the same time 16.07. Customer's phone elsewhere, mercato.com, and already 20.07. It was in the daughter's hands! I left and received it at the office, you also paid.

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