I have spent all my airtime in calling your branch in 5A Marconi Rd, Montague Gardens, Cape Town, 7441 and made an appointment with your technician yesterday to please call me with regard to my Defy Petite Chef Multi Function Thermo Fan oven that I have had problems with for quite some time and has now been over 6 months without the use of my Oven and this is extremely poor service as well as the amount of airtime spent in trying to call them every time is just unacceptable and a senior need to address this matter