More Contact Info

Toll-Free Number:

(877) 404-2568

Customer Service:

(877) 620-2098

(800) 234-3993

(888) 382-1222

(866) 290-4236

(404) 843-5000

Media:

(855) 755-2691

Sales/ Reservations:

(800) 818-0679

Technical Support:

(877) 269-2778

Other Info

+1 888 278 6660 (Closed Captioning) +1 800 234 3993 (Support) +1 866 961 0027 (Sales)
6205-B Peachtree Dunwoody Road NE
Atlanta , Kansas
United States – 30328

Company Address

Cox Communications, Inc.

6205-B Peachtree Dunwoody Road NE

Atlanta,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cox Communications , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Cox Communications

18 Jan, 2021

Canceled after 7 day and they’re chargeing me. refused to transfer me to escalation

canceled after 7 days and they’re charging me 88.84. refused to transfer me to the escalation department and would transfer to a manager. User’s recommendation: please do not go with Cox bad service and connection as will. I would give them 0 if I could.

Telecommunications

16 Jan, 2021

Cable went out

No help available by phone. No answer

Telecommunications

6 Jan, 2021

Bill increase

Cox offers affordable plans for new customers but continues to increase cost for long term customers. After 30 years I will be leaving Cox after they continually go up in price and do nothing for the long term customer who they will not let downgrade to a affordable plan. User’s recommendation: Dont get fooled by the initial... Read more➤

Telecommunications

5 Jan, 2021

Resolved: Furious at lack of service

Update by user Feb 05, 2021 Company fixed the issue and I have been provided with product replacement. I settled the issue myself by trading my old modem for a newer one. At an additional cost, of course.. Original review updated by user Feb 05, 2021 I have been without internet for three days. Rebooting the system... Read more➤

Telecommunications

21 Dec, 2020

Unhappy with Cox in general. No one knows what to do!

Update by user Jan 20, 2021 Cox did not contact me. Through lots of time and perseverance on my part Cox admitted they were wrong and fixed the issue. I was not happy with the amount of work I had to do to get an issue resolved. I know to document and save everything going forward. It... Read more➤

Telecommunications