Update by user Mar 12, 2021 Nothing new Original review posted by user Mar 11, 2021 Very poor informed service agents regarding internet plans. They lied to me or just do not understand the plans. I was told I could keep my plan of 30mps upload speeds. No, it was reduced to 10 with no other options....
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At first glance some of Cox Cable prices for internet appear reasonably competitive. Until you find out that if your plan to stream a lot of video like Netflix, etc… you will need unlimited data. This raises the price to a disgusting level. Congress needs to allow wide open competition in all areas and we can all...
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Update by user Mar 04, 2021 I have spoken with Cox 4 times in 4 days. No one has been able to help me with the exception of one tech who cleared a bunch of error messages on their side that prevented me from activating the new mini box (which is providing shopping channels only!). No one...
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I lost my credit card a couple days before my bill was due. Before I could get my new credit card and change the numbers with Cox, my service was turned off (for my payment being one day late during this pandemic-and I was sent home to telework like so many others)….
Periodically throughout the day and night, regardless of the channel I am watching, i get screen freezes, sound goes out, then comes back, goes out again in a few minutes or sometime in an hour. MY INTERNET IS SLOW AS WELL! I have rebooted the modem on 3 separate occasions, over a period of 3 days. It...
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