Comenity Bank is a joke. What kind of “bank” tells you that you are preapproved, issues two credit cards with different retailers, and then closes them for too many inquiries with their bank? I am a Platinum Amex cardholder, with a good credit history. My household income is way above 6 figures, and this ridiculous “bank” closes...
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My due date 06/20/2021 payed then on 05/25/2021. with the closing date being 05/24/2021. The banking industry needs to look into this scam they are doing. It is wrong. It’s not like they are not making money at 24.99% interest. charging a late fee for paying early is insane and wrong wrong wrong
Hard to get a hold of to pay, actually had the audacity to ask why I hadn’t paid, then the *** reported me as delinquent THE DAY AFTER I PAID OFF THE ACCOUNT IN FULL!!!!!! HORRIBLE COMPANY!! User’s recommendation: Never get a Old Navy or Victoria’s Secret card-you’ll regret it!
Never protected my interests when I had situations of unauthorized charges. I have fought with them in multiple occasions. They do not care about their customers, just their money. User’s recommendation: go somewhere else.
I called in to pay off my card balance. When prompted by the automated system I chose to pay off the balance. A month and a half later I received a text to call them. They said I owed $77 in late charges. They said I paid 3 days late and the late fee was assessed after...
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