Comenity Bank




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Comenity Bank

Average Rating:

1 / 253 rates / 27 reviews
PO Box 182273, Columbus, Ohio, 43218
United States

Phone: (800) 675-5685

Category: Banks, Finance Companies


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Complaints & Reviews — Comenity Bank

I have a BJ’s Mastercard issued from Comenity Bank, all payments are always on time as I have automatic payments set up on my card account. There was an error on two extra payment I made 5 days apart and they didn’t go through, my monthly auto payment went through OK, when I called to tell them... Read more ➤
Abri mi cuenta recientemente Victoria’s Secret, pero olvide hacer mi pago a tiempo, asi es que llame para solicitar si me podian remover el cargo, por cortesia, la joven que me atendio, dijo que podia remover el cargo siempre y cuando pagara el balance! entonces donde esta la cortesia? do User’s recommendation: No emitan una solicitud de... Read more ➤
I was assessed a late fee of $28.00 on 02/01/2020, which I paid on 02/04/2020. Then on 03/01/2020 I was charged another late fee of $35.00. Both late fees were unexplainable since I only used the card twice and had already paid the purchase fees, prior to being charged…
Comenity (which handles Academy Credit Cards) did not credit a payment that I made and charged me late fees. Now they charge me interest on bills which have not even come due yet. Their automated telephone service is a joke and their representatives, if you can reach one, are not knowledgeable of their banking system. User’s recommendation:... Read more ➤
I will NEVER AGAIN buy from Overstock or anyone else who does business through Comenity Bank. I went online and paid my account in full in a timely manner, but they added finance charges 4 days later. I have paid several accounts off since mid-March – 6 charge interest…

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