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My wife and I paid for our family’s vacation 4 months early and bought several packages and spa treatments. All funds had to be paid in full 30 days before the cruise was set to sail. COVID 19 happened and the cruise was cancelled. Our sail date was March 29th but the cruise was cancelled March 12th....
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Paid for my family’s June 2020 cruise mainly through Carnival gift cards purchased via my children’s school. $500/month for a quite a few months. As instructed by your website they were discarded after use. I called today to request a refund of our cruise and to…
Carnival Cruise Canceled our cruise due to the virus and we tried to get our money back on our credit card(Did NOT ask for cash). The supervisor advised us they would refund us in some gift cards????? WTF we did pay for some of the cruise on gift cards we received for Christmas presents….but if Carnival files...
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Dear Carnival, We hope you are well. As you are aware, we are currently going through a global crisis due to the COVID-19 pandemic, which has forced us all to stop our daily activities and those planned in the short term. Even more so in our case, since I am classified by the health system of my...
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Had a much higher deposit than other couples in our planned trip with Carnival. In addition when we canceled they told us that if they canceled the cruise we would get our money back. Then later on a second call they said if we hadn’t canceled and asked for an extension on sending full payment we could...
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