it was jammed, but i wasn’t sure where to look, but i eventually found the paper pieces while i was on hold. User’s recommendation: did not use the service.
Contacted support, told to go to Stitch and Frame, Vicksburg. Called talked to Dorothy who said she could do it. Went to Vicksburg spent approximately 3 hours with Dorothy trying to load upgrade. Machine died..would only show computer and 3 pronged icon. Could not be…
I sat on the phone with one of your representatives for about an hour. I was having issues with a toner cartridge that wasnt working properly and giving me an error code. The representative advised that they would send me a new toner cartridge, but I had to send in a…
Why is so incredibly difficult for customers to contact any kind of support. It is incredulous. We buy your products in good faith, you are a HUGE company and yet you can’t allow a customer support. Absolute bollocks it is. Why will my brother scanner not work on my imac? it is a DS 620 I have...
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Could not connect cell phone to printer. Skip Brother, customer service is lacking. I took the printer back and got my money back. User’s recommendation: Skip Brother, I took it back to the store.
