I booked a stay at the Shilo Inn in Mammoth Lakes, CA for approx $163 per night. Upon arrival, I learned that Shilo’s rate was $120 and when my friend looked online, Booking.com and other sites were quoting $104 per night. So I started a chat to see if they would honor their price guarantee. The agent...
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We booked three nights at this hotel through you . We had terrible service, rude treatment, no towels in room, no house keeping and I asked seven times to talk to the manager even got her card and called her she never answered. We wanted a reduction in our room rate but were told since it was...
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Hi I booked 2 bedrooms apartment in Brighton confirmation number [protected], my booking has been cancelled. Booking.com offered a few rooms which was not the same standard as my initial booking so I booked the room which I have chosen from the booking.com website I was told that the booking.com will pay the difference but they did...
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I booked a reservation in Boston for the Garth Brooks concert. It was cancelled about a month prior. I got on the site to cancel and then saw I needed to contact the hotel directly. I contacted them and they said they did not have any reservation for me for me at all and that I would...
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Whilst searching on Booking.com for a hotel in Palma I filtered to include an outdoor swimming pool and also close to the centre. A good number came up within my budget and I read them in depth eventually deciding on Artmadams. It was not until I checked in that I was advised the outdoor pool was closed....
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