This is the second that I’ve been using my bdo online banking to bought a prepaid load, the first one was ok I received the load immediately but today I bought 250 pesos load but unfortunately no load received and the bad thing was, it was unsuccessful but deducted from my account. please do something regarding to...
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Hello bdo. Idk if this will reach you but gusto ko lang ilabas kasi nakakapoot po. I am currently quarantined for I was covid positive. mahina wifi ng room ko so I need load for data. alam mo ung nagtitipid ka but di na nga dumating ang load mo, nabawasan pa pera mo. Can u atleast lessen...
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I called last march 2021 to inquire about my home loan account because I lost my job and I don’t know when I will be able to find a new job.. so I want to inquire what kind of payment assistance bdo would be able to offer me since I’ve already paid large amount on my home...
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Have requested for a bank certification. The staff is okay with her customer service. She is done with the bank certification for signing by the branch head. I don’t know why it took for the branch head to sign. I see the branch head has a lot of free time naman. In fact, she has all the...
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I loaded 300 pesos from my BDO savings account and it says that I need to wait for 1 hour and I have been waiting for 24 hours now but I still did not receive any load but my savings was deducted. Please help me refund or receive the load.
Termination
I'm having trouble terminating the contract with a bit. The contract is for a brother who is in a serious situation in the hospital, with whom it is not possible to contact, so it is not possible to get his signature on the application, and there are strict restrictions now during covid distribution! I called the operator, I explain there is legislation that provides for the procedure for termination of the contract, a signature is required, things must be settled through a notary. Brother made regular payments, or really in such a situation the bee can not face and terminate the contract, I sent to the bee info e-mail application, no answer yet. The operator also told me that after a month (the number is currently blocked), if the number is not used, it will be unlocked. Of course, I can pay for it a month to be, if the bee is already so poor. But,whatever its legislation, I think it should be treated differently from a human point of view, and that such difficult life situations should be dealt with, rather than being sent to a notary.
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