I tried to use the prepaid reload, it got deducted on my balance but the status is unsuccessful! If it’s unsuccessful, you shouldn’t be taking it out of out account balance. Please fix this issue! I’ve read a lot of complaints for the same issue!
My home loan mortgage is coming up for renewal. I sent the request since January 26 and up till now March 19 I am still going in circle in trying to get a copy of a renewal letter from them. They had asked me to fill out the CRF form it I want it mailed to my...
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I request a copy of my amortization for year 2021 since its already March, and they have already deducted in my account, I want to know how much balance I have and how much every month to pay. Every year they send me a copy in the first week of January but this year I did not...
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nagload ako kagabi ng 300 load para sa pocket wifi ko ang sabi delayed 1 hour lang daw pero hanggang ngayon wala padin tapos nagload ulit ako ng 30php same number ganun din ang sabi until now wala pa din.330 na nabawas sa savings ko please pabalik ng amount or iload nyo na sayang din yun.ok naman...
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Hi goodmorning BDO! I loaded my number yesterday worth 400 pesos and unfortunately it got deducted but I Didn’t receive anything. I got an error saying transaction delayed and that i have to wait 1 hr but it’s been almost 12 hours now but i am still not getting anything!!! It’s not a big amount but it...
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Termination
I'm having trouble terminating the contract with a bit. The contract is for a brother who is in a serious situation in the hospital, with whom it is not possible to contact, so it is not possible to get his signature on the application, and there are strict restrictions now during covid distribution! I called the operator, I explain there is legislation that provides for the procedure for termination of the contract, a signature is required, things must be settled through a notary. Brother made regular payments, or really in such a situation the bee can not face and terminate the contract, I sent to the bee info e-mail application, no answer yet. The operator also told me that after a month (the number is currently blocked), if the number is not used, it will be unlocked. Of course, I can pay for it a month to be, if the bee is already so poor. But,whatever its legislation, I think it should be treated differently from a human point of view, and that such difficult life situations should be dealt with, rather than being sent to a notary.
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