BACC Travel




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BACC Travel

Average Rating:

2.56 / 9 rates
16 West 46th Street (Between 5th and 6th Ave.), 7th Floor New York New York United States - 10036-4503
New York
New York
United States

Phone: 18002222746

Category: Travel and Vacations

Other Info

1800 222 2746 (Customer Service)
+1 212 730 1010 (Head Office) +1 617 629 2222 (Somerville, MA) +1 203 778 3500 (Danbury, CT) +1 973 491 0300 (Newark, NJ)
16 West 46th Street (Between 5th & 6th Ave.), 7th Floor
New York , New York
United States – 10036-4503


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Complaints & Reviews — BACC Travel


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Poor service

18. In November I drove home on the Canberra-Riga flight. Given that I was traveling outside Europe, that is, with a visa, I had to take a different route to get out of the airport altogether. Following the inscriptions, I see the last one to get out, take one step and realize that I have gone somewhere not when suddenly behind me - you can tell from my face that a disgruntled airport employee and in a rough tone say that this is a customs area, although the inscription before the entrance is "exit", woman, I will say without "embellished" just did not let me away after I took it one step. There are a lot of people around me who are listening to our dialogue, to be honest, it is a great shame that I, an airport employee, will teach me because of my bad mood. She didn't let me go before I answered her questions, "What am I doing here, why am I here?" "And when I said sorry, she cut me off with" no, you're not going anywhere, "I was on a" pause "at the time because I didn't understand what she wanted to achieve. I told him to undress me and check if there is any suspicion that there is something in my luggage that should not be carried. I understand that it's November 18 and it's a big besis to work, but my mood doesn't have to be dumped on people. It is unfortunate that I did not speak Chinese, at least I would have started at once and not asked unnecessary questions. Terrible attitude, I do not recommend to face this woman. I felt like a first grader, whose teacher bar in front of the whole class. It was a shame. Such a person with such an attitude has no place in a company that has a connection with tourists. Sorry

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