Waiting a month for refund of shocks. An order that was on back order and was never told. So I finally got a hold of them, and canceled the order and never got a refund. Order mid-January now its mid-February credit card is due and no refund User’s recommendation: Go some where else.
ordered shocks … got excuses for 2 months …ended up cancelling order User’s recommendation: go somewhere else.
I have tried contacting your company several times regarding the items below and cannot make any progress. Emails go unanswered. Phone messages unanswered. Messages via your website, unanswered. I even texted with Jay who acknowledged receipt of core product and cancelled order himself. I have not received anything further. I need to have the money below refunded...
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Bought 2 KYB Strut Plus assemblies. One has a upper bushing issue. Have left multiple messages no return calls. Contacted KYB directly and found out Shock warehouse is NOT an authorized KYB seller and buying KYB products from them voids the manufacturers warranty. Guess my next call is to the N.J. Attorney General’s Office. User’s recommendation: Don’t...
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I just received four Bilstein Shocks and a Bilstein Steering Dampener for my 2014 Ford F-250. While they all arrived, UPS delivered them in a box that clearly was not the box they were shipped in..! I honestly believe that I can blame this 50% on UPS and the other 50% on SHOCK WAREHOUSE for failing to...
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