More Contact Info

Toll-Free Number:

(888) 212-2647

Customer Service:

Hearing and/or speech disability

(866) 998-3357

(800) 830-0006

(800) 284-2622

Argentina

+54 800 999 9973

Argentina

+54 810 333 8222

Aruba

+297 588 0059

Avianca Unicentro Armenia

+576 731 4937 ext 761

Barranquilla

+575 330 2030

Bogota

+571 401 3434

Brazil

+55 800 891 8668

Brazil

+55 800 761 1810

Cali

+572 321 3434

Centro Armenia

+57 320 476 6015

Chile

+5 680 053 6022

Chile

+5 680 052 0038

Costa Rica

+5 062 299 8222

Delayed, lost or damaged baggage

+571 800 095 8722

Dominican Republic

+1 809 200 8662

Medellin

+574 444 3434

Portal del Quindio

+57 313 558 0767

Spain

+3 491 758 9122

Toll free national number from landlines

+571 800 095 3434

+44 371 781 8181

+44 800 031 4206

General Info:

+57 311 400 6797

Investors/ Franchasing:

+571 587 7700

Other Info

Other Info (opening hours):

Locations:

San Salvador

Urb Madre Selva Av

El Espino Edif Avianca Sta Elena,

San Salvador, SV

Lima

Av. José Pardo 811,

Piso 4, Miraflores, Lima, PE

Company Address

Avianca S.A

Avenida Calle 26, 59-15

Bogotá,

Colombia

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Complaints & Reviews — Avianca

9 Aug, 2021

Problemas pobre comunicación para resolver al abordar el vuelo

Hola está compañía es vien problemática En materia cuando uno envía niños sin acompañantes y opta por pagarles para que ellos se agan responsables por ejemplo a mi me le retrasaron el buelo Porqe ise la compra online y resulta Qe no aparecía en la lista del vuelo Qe tenía en el itinerario yo No me lo... Read more➤

Transport

2 Aug, 2021

No me ayudaron para mi reembolso

Llame para meter la solicitud de el reembolso del tiquete: BOGWE 543015 ****5819****. Me preguntaban si use la misma tarjeta y cuando les respondía decía que el mensaje fue bloqueado al correa electrónico Paola.clavijo@***.com. Ahora el caso esta cerrado y quiero saber como me pueden ayudar. Y decirme que es lo que necesito. User’s recommendation: Ser especifico... Read more➤

Transport

1 Aug, 2021

Cannot contact to extent my expiration of points

I have points that are expiring and I cannot make connection. I need an extension because Im living in a country that is impossible to travel from without living my job and residency because of Covid restrictions. I called and was on hold for 4h20min before being kicked off the call, WhatsApped but they couldnt serve me... Read more➤

Transport

1 Aug, 2021

Couldn’t get no one to help with my flight because I couldn’t get in it because of the 36 hrs COVID results

I when to get my Covid pcr on Friday got my results on Saturday and send it On Saturday coul get my Covid pcr done on Thursday because of the 72 hrs so got it done on Friday snd got my results on Saturday after noon and my flight was on Sunday at 1am they told me... Read more➤

Transport

25 Jul, 2021