They cant find my vouchers. Information is lost from trip cancelled thru covid. I called avianca and they were very unprofessional n did not help at all. User’s recommendation: The worst airline do not recommend.
Buenas tardes Yo soy una de las pasajeras que tiene cupo para Vuelo Humanitario, que se realizará el día 27/04, desde Sao Paulo hasta Brasil. Quisiera saber cómo estña el proceso para la emisión de los tiquetes. Debido que ya es viernes 23/04 y aún no tenemos respuestas del proceso a seguir Gracias
On June 23/2020 We bought four tickets round trip Miami-Pereira (Colombia)-Miami Booking Code W6PO7X, to fly on December 20/2020 and back January 16/2021. On November 12/2020 We got a message about some hours change in our trip and requested us to pay un additional charge of US $165,16; We did it afraid of possible difficulties to take...
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Traveled from New York to San José Costa Rica, upon collecting my luggage I noticed the wheel broken off. I called over an Agent he took a picture and said he would submit it and I should file the claim..and so I did on 3/03/20 complaint # 200303****09909 no updates received and can’t get to SPEAK to...
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Last year-in February 28 2020 I but a ticket to travel to Cancun, the government closed the airports in Colombia, I loos all the information I was talks to the bank they get me the number to the ticket is 134505****2242 Barranquilla to Bogotá and vice versa, please need to activate again my travel. My new travel...
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