I have had 9 Atrium windows installed back in 2002. In 2005 I have been contacting the company about the problems I am having. They sent out a Rep to check out the issue and he said they ( the factory ) used bad adjustment screws. The windows have large spaces on the sides and are very...
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I bought 7 sliding glass doors for the northern exposure side of my home. When the wind blow over a certain speed, you can’t even keep a flame lit in the areas between the doors. I have had Lowes come out, I have made videos, I have talked to managers and now I am contacting you directly....
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My elderly mother purchased an Atrium sliding door through Lowes 3 months ago & is having problems with it. The screen door’s wheels won’t stay in the track, which is very frustrating I contacted Lowes and was told that I needed to call the Atrium Company directly. When I reached Atrium, I was told that after 30...
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Called customer service per the number Lowes gave me,,,,, Woman who answered very rude and basically told me I was out of luck on finding replacement parts,,,, Contacted via Facebook and was told not a replaceable item,,, so no service at all on the screens and I am stuck having to pay $62 for a new door...
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When I contracted David Weekly to build my home on my lot they used Champion Windows 7 years later the film between the 2 panes of glass are delaminating . Weekly no longer deals with Champion and told me that Atrium was covering the warranty, called them they asked for proof of ownership and I had to...
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