It’s been 4 months that the phone supposed to be replaced. The form was filled out 3 times. But surion kept stalling until they changed their policy to they will make people pay for a replacement even though the phone is fully insured at 17.99 a month. They need to replace his note pad s20 without any...
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My daughter spilt liquor on one of the phone packages for the 2 claim I made on a phone and I just need one to be sent out
I made a appointment at the local Victra Verizon Store in York South Carolina today when they opened at 10:00am. Now that my phone is destroyed I am in store to use my insurance to find out they cannot replace my phone! The manager starts my claim for me and says someone will be in touch and...
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On Saturday May 15th I lost my phone then found it on the service road all smashed up. I need my phone for business right away so I had my phone repaired at UBREAKIFIX that night and picked it up the next day. The cost was $405.92 I called the next day to file the claim and...
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I filed a claim on 5/22/21 Claim#[protected] for lost phone and was promised same day delivery between 7 and 9 pm. Was told I would receive a phone call 30 minutes prior to arrival. At 8:45PM we had not heard anything, went on line to check the status and it was still showing “claim submitted”. called customer...
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Poor service
So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(
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