Asurion




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Asurion

Average Rating:

1.12 / 911 votes / 113 reviews
648 Grassmere Park Ste 300
Nashville
Tennessee
United States

Phone: +1 615 837 3000
Web: https://www.asurion.com

Category: Mobile / Cell / Smartphones

Links of Asurion
Toll-Free Number:
(844) 833-8802
Customer Service:

Asurion Homeplus
(844) 529-2692
Legal:
(844) 798-7701
Privacy Inquiries

Media:
(615) 837-7283
(615) 837-3058
Fax:
+1(615) 445-3348
Other Info

+1 615 837 3000 +1 866 760 9079 +1 877 760 9079
648 Grassmere Park Ste 300
Nashville , Tennessee
United States – 37211-3667
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

Company Address
Asurion, LLC
648 Grassmere Park
Nashville,
United States

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Complaints & Reviews — Asurion

I filled a claim to get my 11 pro Max replaced because of speaker issues. No problem with my claim nor wit. Received replacement phone in 48 hours. I filled my claim in March of 2021. I returned my original phone with the prepaid postage in the beginning of April. Never heard another word until June 2021... Read more➤
I filled a claim to get my 11 pro Max replaced because of speaker issues. No problem with my claim nor wit. Received replacement phone in 48 hours. I filled my claim in March of 2021. I returned my original phone with the prepaid postage in the beginning of April. Never heard another word until June 2021... Read more➤
I had two appointments for a technician to come to my home and replace the broken screen on my cell phone; both of these were ‘no call/no show.’ I called AT&T for the first one and the AT&T rep filed the claim and made the appointment for me, or so she said. When no one showed up... Read more➤
Kristine Goulart…. refund 149.00…No phone was needed to have been sent out….NO phone was Received….SO A REFUND is required by YOU to My Account
This company is as fraudulent as they come. I have spent in numerable hours on the phone with them just trying to get them to do what I pay them to do. Initially, it was just a simple claim. However, they failed every step of the way. They sent me a defunct phone. Then they argued as... Read more➤

Poor service

So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(

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