More Contact Info

Arris Emails:

Marketing Inquiries

[email protected]

Customer Service Number:

(828) 324-2200

Other Info

Other Info (opening hours):

Notices to ARRIS must be sent to:

ARRIS Solutions, Inc.

101 Tournament Drive

Horsham, PA 19044

Attention: Legal Department

Company Address

ARRIS International, plc.

3871 Lakefield Drive

Suwanee,

United States

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Complaints & Reviews — Arris

17 Aug, 2021

Case # 2107-2**** Tier 2 Support

They stillhave not replaced a brand new router that was defective. Contacted them and they referred me to the tier 2 support support and nothing was still done

Gadgets and Accessories

15 Aug, 2021

Modem issues

Stupid consumer service I have the modem less than tow years and still under warranty and the person who answered me he try to sell me something to fix the modem and I keep told him the modem its under warranty What’s stupid this and stupid costumers service

Gadgets and Accessories

11 Aug, 2021

Wifi issue

I called Arris to resolve my wifi Issue and “CARLOS” picked up the phone. He would leave me on MUTE after saying 1 sentence and i would wait for 5 mins for him to come back and answer me. He did not know how to guide me thru the steps. After changing my password he skipped a... Read more➤

Gadgets and Accessories

6 Jun, 2021

Problem with ARRIS Modem/Router/Gateway Surfboard (SVG2482AC)

The unit showed some problems for the past three weeks or longer. Specificity, it would drop the Internet connection, and required a re-set to get it started again. However, during the past Memorial Day Weekend the Modem outages became critical making the unit unreliable, and for the most part unusable. On Saturday the unit was down and... Read more➤

Gadgets and Accessories

Most Reviewed

28 Jul, 2021

"Voucher code not existing"