Amtrak




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Amtrak

Average Rating:

1.2 / 903 rates / 35 reviews
Amtrak Inc.
1 Massachusetts Ave., NW Washington District of Columbia United States - 20001
Washington
District of Columbia
United States

Phone: 18008727245

Category: Public Transportation

Links of Amtrak
Toll-Free Number:
(800) 872-7245
Customer Service:

International Visitors
(215) 856-7924

Schedules, fares and information (TTY)
(800) 523-6590
Emergency/ Hotline:
(800) 331-0008
Report suspicious activities & emergencies

Discounts/ Rewards/ Cashback:
(800) 307-5000
Guest Rewards Program

Legal:
+4 920 300 6422
Media:
(202) 906-4020
Advertising Inquiries

(800) 562-1904
Media Relations

Sales/ Reservations:
(800) 872-1477
Group Travel Requests

Fax:
+1 202-906-3285
Other Info

+1 800 872 7245 (Reservations & Customer Service) +1 215 856 7924 (For International Visitors) +1 800 872 1477 (Group Travel Requests) +1 800 307 5000 (Guest Rewards) +1 800 268 7252 (Amtrak Vacations) +1 202 906 4020 (Advertising Inquiries)
1 Massachusetts Ave., NW
Washington , District of Columbia
United States – 20001

Company Address
Amtrak
1 Massachusetts Ave., NW
Washington,
United States

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Complaints & Reviews — Amtrak

29 Jun, 2021

Booking a trip

I called yesterday to reserve a trip called back today to pay for it was put on hold for a hour called back waited for a call back never got the call back if you like to reach me you can do so at 323 399 **** thanks
24 Jun, 2021

Room bookings

We booked three rooms in the same car several months ago. Actually called in to make sure we had three rooms in the same car. We booked a family room with bathroom and two roomettes. Our roometts assigned were 5 and 7. Get on board the family room is four entire cars away and rhe attendant decided... Read more ➤
I booked a ticket for my brother (age: 86) New Rochelle, NY to Meriden, CT on #148 etd 7:26pm. We arrived an hour early and saw that the posted time was changed to 7:56pm. There were no station attendants available for any updated information or to provide alternative connections. We waited until eventually a new time of... Read more ➤
21 Jun, 2021

Bike service

Why is there never any availability for bikes? Amtrak has a train from Pittsburgh to Cumberland MD and for a lucky few, it’s their transportation to the GA0 and C&o trails. But for most of us it’s a dead end. The GAP & C&O Facebook pages are full of distraught posts by travelers from around the country,... Read more ➤
I booked a ride to Oklahoma City for June 18 from Ft Worth. On the 17th evening an employee (friend) checked to see if the train was on schedule and found out there was a derailment. So the next morning I called and called and called to see if the train was on schedule. NO ANSWER ever.... Read more ➤

Stealing parcels.

At the beginning of October, I sent a parcel from the UK to Australia. There was a feeling of bitterness when I found out that the package had been torn open and the cuddles of a one-year-old child's room had been removed. In England the package was sealed with a scotch in front of my eyes, but in Australia it was sealed with some white paper. The old scotch was cut. It is sad and miserable to realize that someone can do something like this. Poor inhabitants of Australia that even a little child has to steal a little baby. Of course, now another child is wearing them. I know for sure that I will never use Australian postal services again. Maybe the management of Australian pasts could finally do something for the cause and arrange these thefts at the distribution of parcels. Aren't cameras capturing anything anywhere in the courts? Or maybe it doesn't have enough money again... or is it not profitable. ? Weakenable.

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