More Contact Info

Toll-Free Number:

(800) 872-7245

Customer Service:

International Visitors

(215) 856-7924

Schedules, fares and information (TTY)

(800) 523-6590

Emergency/ Hotline:

(800) 331-0008

Report suspicious activities & emergencies

Discounts/ Rewards/ Cashback:

(800) 307-5000

Guest Rewards Program

Legal:

+4 920 300 6422

Media:

(202) 906-4020

Advertising Inquiries

(800) 562-1904

Media Relations

Sales/ Reservations:

(800) 872-1477

Group Travel Requests

Fax:

+1 202-906-3285

Other Info

+1 800 872 7245 (Reservations & Customer Service) +1 215 856 7924 (For International Visitors) +1 800 872 1477 (Group Travel Requests) +1 800 307 5000 (Guest Rewards) +1 800 268 7252 (Amtrak Vacations) +1 202 906 4020 (Advertising Inquiries)
1 Massachusetts Ave., NW
Washington , District of Columbia
United States – 20001

Company Address

Amtrak

1 Massachusetts Ave., NW

Washington,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Amtrak

8 Jul, 2021

I’m trying to get a round trip ticket

I been hold for 3 hours or more I been calling since last week trying to make a reservation to get a ticket.Still nobody picking up the phone or anything..Is there anybody else I can talk to bout this because it has to be somebody I can talk to bout this issue going on

Public Transportation

6 Jul, 2021

Train broke down from Chicago 352

To complain it was the worst trip ever a ride from Chicago to Ann Arbor took 10 hours instead of 5 the train left. Chicago at 1:25 and broke down in Hammond Indiana for 2 hours until the 3:59 train came with an engine to help us get moving I missed all the family graduation the party... Read more ➤

Public Transportation

3 Jul, 2021

I need to talk to a human. Phone number rings busy for the last hour

My ticket. Ticket #470439. Phone rings busy. Why 100 symbols. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$”$$$$””””””””######’!!!@@@!@!

Public Transportation

30 Jun, 2021

To find the amount of a round-trip from Baltimore Maryland to Los Angeles California and back

Havent heard anything , Left a message with my request for knowledge about a round-trip ticket and havent heard anything in almost 2 hours. If I dont hear tomorrow I guess I will try again. Its very hard to make a planned trip when nobody gets back to you User’s recommendation: Keep trying, a human Has to... Read more ➤

Public Transportation

29 Jun, 2021

Julie, Amtrak’s automated system. Horrible!

On 6/29, 2021, from 1:30 pm to 3:30 pm, I tried to get my e-ticket resend to my e-mail. When called, I was connected to Julie, Amtrak’s automated system. She was unable to help me with my problem, so I asked to speak to an agent. When I was switched over, the phone would ring a few... Read more ➤

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Stealing parcels.

At the beginning of October, I sent a parcel from the UK to Australia. There was a feeling of bitterness when I found out that the package had been torn open and the cuddles of a one-year-old child's room had been removed. In England the package was sealed with a scotch in front of my eyes, but in Australia it was sealed with some white paper. The old scotch was cut. It is sad and miserable to realize that someone can do something like this. Poor inhabitants of Australia that even a little child has to steal a little baby. Of course, now another child is wearing them. I know for sure that I will never use Australian postal services again. Maybe the management of Australian pasts could finally do something for the cause and arrange these thefts at the distribution of parcels. Aren't cameras capturing anything anywhere in the courts? Or maybe it doesn't have enough money again... or is it not profitable. ? Weakenable.