Good day, The below email was send to Fedhealth on the 06.07.2018. After numerous attempts to sort out my Sanlam Reality registration. (Start of mail send to Fedhealth on the 06.07.2018) "I have phoned Fedhealth spoke to a consultant, PITY I can't remember the name as she did not even give me a chance to get a reference number or anything. She put me on HOLD, and the next moment I spoke to a gentleman by the name of Trevor, which really tried to help but the problem is at FEDHEALTH. Then I was requested to complete an application form AGAIN!!! And I said no, I will not. See attached is my application form that was completed and I have sent it to Anthea Herbert at Sanlam Reality. I am trying to get my Sanlam Reality active. Please!!! If this can't be done. Then let me know. I will then go somewhere else where I will be treated fairly. I really do not appreciate the service that I am getting. Fedhealth blames Sanlam Reality and Sanlam Reality blames Fedhealth. I have joined Fedhealth as I heard that you not just a number - Clearly I heard wrong! Can someone in a managerial position contact me before end of day today the 06th of July 2018 to resolve my issue. " (End of mail that was send to Fedhealth on the 06.07.2018) Today is the 10th and NO ONE from Fedhealth is responding. I contacted Anthea Herbert from Sanlam Reality she personally re-submitted all paperwork AGAIN and she told this morning she can't understand why Fedhealth is not registring me. Worst part is I asked or a senior person to please contact me. And up to now NO ONE from Fedhealth is helping me. My Sanlam Reality was cancelled on the 8th of May. Not by me. First the reason given to me by the consultant it was a system error. She will come back to me - never Came back second person said it is due to debit order not going off due to insuficient funds. I have asked for when as i ALWAYS have money in my account. I even said I can send prove of my bank statements. Did not come right Fedhealth states it is Sanlam Reality problem and sends me back to them. Sanlam Reality states that it is Fedhealth. In the meantime lost my points I gained and now must start over. I have submitted my application more than a month ago. I have attached my application on my query send to Fedhealth on the 06.07.2018 AND Anthea Herbert from Sanlam Reality have submitted it. Please can YOU help me to get my Sanlam Reality activated. Membership number: [protected]