We send the cancellation form in on 31 Desember 2019 its now 2 weeks that fedhealth ignore us to send our end date papers that we gan go over to the new medical aid our new medical aid cant come active till we send them that end date paper the last time the business switch a member...
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My mum was admitted after cardiac arrest. Her cardiologist recommended an ICD to prevent a recurrence. After 5 days we still don’t have approval. The matter was escalated and the Dr who was meant to respond to the cardiologist has not given feedback. This is Completely unacceptable!! Should her condition deteriorate, or she goes into cardiac arrest...
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On Friday the 20/09/2019 I received an email from fedhealth advising that i have a refund of my savings due to me and it will be processed by the 25th of september.I then contacted Fedhealth to enquirer which details this refund was processed into due to the following reasons – I have left the scheme for 13...
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Currently we are not happy with the service received from Fedhealth. Firstly, we contacted Fedhealth on 11.07.2019 to request a Record Amendment Form (reference for call 110719QJ7042). We were told that we just have to complete the form and submit it back to Fedhealth. Then on the 12.07.2019 we received an email stating extra documents, ID’s and...
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To whom it may concern I am currently on the Blue door option of Fedhealth medical aid, my monthly premium increased this year by 52% from R1070 to R1615 which is absolutely rediculous, my salary increased from R9000 to R10500 in August 2018. I can’t see how the medical board could approve this increase, please investigate and...
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Fraud
I returned the phone to this office for non-warranty repair. Please contact me when the repair costs are known. A week later, the office staff contacted me and informed me that I had to pay 94 CA$ for the repair of the phone, I paid this money, previously misunderstood whether it was the final amount, I confirmed that it was. A week later, I received another message that another 231 CA$ had to be paid, because after the repair it was found that something still needed to be repaired. I will never give them anything willingly!,
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