1 Jan, 2018 → by ClaimboUser917803
quality inn near finger lakes and seneca falls, 2468 mound, rd, waterloo ny 13165; hotel cleanliness and services
1
We stayed at on the 2 to 4th Sept. We where very dissapointed because 1. We booked because they had a whirlpool and swimming pool to find the whirlpool was under Mtce on this busy weekend. 2. The hotel was filthy in all aspects - see photos. Even where you would expect leanliness like the fittings in the bathroom. 3. Breakfast layout was chaotic. 4. Dead bird outside our entrance despite having told Mgt. 5. Noisy ice cooler outside our door 6. pool area not maintained 7. carpets filthy I suggest you get contract cleaners in and a maintenance team. Management need to be trained in what to look for. It was disappointing as a special occasion for me and my partner and the word "Quality " as in Quality inn is a mis interpretation Elaine Custers Room 116 - email [protected]@gmail.com