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Average Rating:

2 / 731 votes / 91 reviews
SunTrust Bank (Truist Financial Corporation)
P.O. Box 85024, Richmond , Virginia, 23285-5024
United States

Phone number: (800) 786-8787

Category: Financial Services

Toll-Free Number:
(800) 786-8787
Customer Service:

Credit Bureau Disputes
(877) 596-5407

Loss Mitigation, Bankruptcy Filings, Real-Estate Owned (REO) and Short Sale Inquiries
(800) 443-1032

Mortgage Loan
(800) 634-7928

Online Banking, PC Banking, Bill Pay, and Mobile Banking
(800) 382-3232

Private Wealth Management
(866) 495-5416

Report Checking Account Fraud
(800) 447-8994

SunTrust Consumer Credit Card
(800) 477-9702

SunTrust World Mastercard® and Visa Signature® Consumer Credit Card
(866) 892-4683

TDD (Telephone Device for the Deaf)
(800) 854-8965
(800) 453-4015
(866) 624-3084
(800) 494-9782
(877) 984-7321
(888) 461-8862
(800) 249-2226
(404) 813-1030
(615) 748-5934
(877) 785-6925
(800) 947-3786
Business Customer Service:
(855) 574-2423
24-hour US-based Customer Service SunTrust Small Business Credit Card

(800) 752-2515
Commercial Banking Service Center:
(866) 476-1460
Other Info

Other Info (opening hours):

Mailing Address:

P.O. Box 4418


Atlanta, GA 30302-4418

Company Address
SunTrust Bank (Truist Financial Corporation)
303 Peachtree Street
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with SunTrust, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — SunTrust

The bank consistently holds your money. My wife transferred funds from her line of credit account at Suntrust to her commercial account with Suntrust, on llne, Thursday. A transfer was required on Friday to send to the UK but the bank claims the funds have not cleared. That is impossible but they refuse to do the transfer... Read more➤
When I call their number 1-80*-634-****, after I enter my ssn and chose to talk to a representative, I get transferred to their voice mailbox system that requires me to know person’s last name or mailbox number, which I don’t know, and then it disconnects me. I understand that is SunTrust’s (now Truist) subtle way of telling... Read more➤
Yesterday, I received three letters saying I opened accounts with them. I NEVER opened an account nor even contacted them. Then today, I received a debit card, which I didn’t order. Is this a new scam? User’s recommendation: Be careful.
17 Jun, 2021

Holding of my funds

I deposited a check, they said it would take 2 days for a hold on a local check. Fine . Now they tell me that they are holding it for another week and a half. When I call and ask them, they tell me its confidential. So i ask him who can ell me and he says... Read more➤
NWant to close an account but instead sitting watching 3 people in their offices ignoring us. 4 customers waiting. 2 come in the door and walk right in to an office and get service. We were told they work on their computers. WHAT ABOUT CUSTOMER SERVICE????? I’m a long time customer and thinking of closing ALL MY... Read more➤
I told them that I’m not getting all my statements on my address and still same issue. So please fix this problem
6 Jun, 2021


This is the worse experience I’ve had. I received a preapproval offer for a personal loan. I decided to give it a try since my auto loan is with Suntrust. I completed the application and was denied because my credit score was a 726. In addition, they said my debt to income was too high, which was... Read more➤
On my iPhone its telling me my credentials are bad I can access on my iPad. But not in phone ( I recently got a new one )
The package mailed to me unfortunately I couldn’t find my debit card on the mail box please how do I get my debit card so I could set up my online access all I see on the mail box was checks
I have been double charged 800 dollars by blockchain. I only wanted one payment sent to blockchain of 800. I would like to cancel the second 800$ purchase and have it refunded to my checking account ending in 2463
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