Very disappointing, I had an appointment to get work done on my AC, I called them and they confirmed that my appointment was set, I had to take the day off from work so I can be home so they can work. Today, the day of the appointment, they called me and told me that they couldn't come to work on my AC because the Tech was booked for the day. They should have let me know before taking a day off from work for nothing. VERY DISAPPOINTING. Now I have to reschedule for another day to get the work done. After this work is done, since I already paid for it, I'm not doing business with A#1 Air, Inc. any more.