Holiday reference number : R732451 On booking the holiday with hays travel Washington Galleries Tyne and Wear, I was informed by the travel agent that was a swimming pool in the hotel named Risboro in Llandudno. When we arrived we asked what time the pool was open until and we were informed that there was no swimming pool in the hotel. They then told us we could use the swimming pool at a near hotel named Chats Worth, which was a 15 minute walk and at a cost of £3 each. There was also another couple on the same holiday that were also informed that there was a pool at the hotel. Thanks Could this be looked into thanks.