3 Aug, 2020 → by ClaimboUser71539
Cleanliness in the COVID-19

1

I started working for this company COURTYARD BY MARRIOTT GROVE CITY, I learned they don't change bed padding, comforter or blankets everyday or shower curtains. They have no clean linen, all linen and towels are stained with blood, rust or dirt marks. They don't sanitize any rooms with bleach, the shower stalls has mildew all alone the grout and bottom of the shower doors. The carpet has soo many stains and burnt marks, the fake headboard pillow cases only gets changed once a week. I am the only one who cleans the rooms and strip the old linen from the rooms and replace with new one. I was told by the GM not to do that. Everyone gets 13 rooms a day, yet that moron GM gives me 24 rooms and says some might be cleaned. They were not they are all dirty and filthy, because no one cleans the rooms or vacuums the rooms. No linen is even folded overnight so you are folding it before going onto the guest floors, wasting 1-2 hours before cleaning any rooms. No maintenance to fix anything broken, in some of the closets were broken mirrors, every storage closet that housed the housekeeping carts are filthy with trash and dirty linen. User's recommendation: pull back your blankets and sheets on the bed.
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