Update by user Nov 23, 2018 SGSHOP REFUSED TO REFUND ITS CUSTOMERS FOR DAMAGED GOODS SHIPPED!!! Update by user Nov 23, 2018 Proofs of communication in email with SGSHOP MY can be provided for refusal over the refund on damaged item are ready for verification. Original review posted by user Nov 22, 2018 ALERT : FOR ALL THE POTENTIAL ONLINE BUYERS‼‼‼‼ MUST LOOK TO AVOID BEING A VICTIM TERRIBLE ONLINE PURCHASING AGENT EVER~SGSHOP MY NO EXTRA CARE INSURANCE BUY, NO CARE FOR NORMAL DELIVERY! REPORTED THE DAMAGE LATE, NO EXCUSES THOUGH YOU WERE ON HOLIDAY IN OVERSEAS ! （No one knows the arrival date of sea shipping which approximately takes about 1-2months, some cases may even longer ! They expect their buyers waiting the parcel at home during these period of time. ） OUTRAGEOUSLY, ARGUED THAT YOU EXCEED THE PERIOD OF CLAMING THE REFUND, REGARDLESS THE DAMAGE WAS DUE BY THEIR SHIPPING AGENT DURING THE GOODS IN TRANSIT‼‼ WHAT I’D BEEN OFFERED ~ COMPENSATION OF RM100 WHAT WERE THE LOSSESS TOTAL RM849 WINE CABINET = RM543 SEA SHIPPING = RM269.20 HANDLING,ETC =RM37 WHAT WERE I GOT IN THE END ~ A USELESS WINE CABINET A LESSON OF NOT PURCHASING WITH THIS TYPE OF IRRESPONSIBLE AGENT ANYMORE!