We ordered 2 copies of Monster Hunter Rise plus 3 amiibos in Nov 2020, the game was due out 3/26/21. We received one copy of the game 3 days after release date, 4 amiibos 2 days after that and our still waiting for the 2nd game and the other amiibos. We have two sons... On calling customer service we have been lied to, hung up on and agent refused to transfer our call to a supervisor. Very unhappy with the service (well, furious) and very disappointed that ordering 5 months in advance means you get the product later than in-store purchase, if at all! User's recommendation: Buy in store for better service and pick up.