Nonprofessional and uncaring — Quest Diagnostics

/ 59 reviews

23 Apr, 2021 → by ClaimboUser439434

Nonprofessional and uncaring

I am ill and went to get lab work done at our local Quest lab. The attitude is uncaring and they prefer to interface with their computers and cell phones. No greeting. No one was in the waiting room but I had to wait. Is this the way medicine is going? User's recommendation: Be prepared for poor customer service.

Medical Negligence and Deficiency

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Quest Diagnostics - Other Reviews

》 2 appointments at same quest diagnostic and both cancelled by quest

》 Test results request

》 Delay in receiving test results.

》 Lab technician screamed at me

》 Billing is a nightmare

》 Long wait in spite of appointment

》 Refused service for not covering my face

》 Dissatisfied with the company

》 “specialty test” from Athena Diagnostics

》 Very rude receptionist

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