I just posted yesterday, omg … I have a home deluxe plan for 15 years. Mind you my home was brand-new back then, and recently I needed to get a few things replaced. Well, first of all, Jackie (manager), who I previously commented on in my last post, lied. It is now…
o.k., I have had this policy for 15 years and when it was Nicor it was good, but now, they are the worst company, under Pivotal! I spend almost $3,000.00 a year for a migraine headache each time! Centerguard plumbing is employed by Pivotal Solution. First, they put in…
I was on hold for 1.5 hours, and then they said my issue was not covered! Then when you ask to speak to a supervisor, they hang up or never call you back. A faulty item was put into my house, and they said since it works I will have to pay to replace the item. I...
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I have been trying to call and no one answers the phone. I called for two days! Finally, answer and a manager suppose to call back, NEVER HAPPEN User’s recommendation: RUN………RUN……
Called Pivotal because my gas furnace wouldnt turn on. They assigned me to another company. They came out and said I needed a part. This was Weds. They didnt call me back with the part until the following. Tuesday. All this time I had no heat so I got another company to fix the problem. It was...
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