24 Jun, 2021 → by ClaimboUser649568
Inability to rebook tickets
It has taken 3 hours to finally get someone on the 800 # who will not hang up on me. I have finally learned that they will put the tickets on hold for a later rebooking. A woman named Lisa is the only helper. No one else either on internet chat or by phone was willing to help me. User's recommendation: Get a cup of coffee and wait a long time for someone to answer the 800#.