Despite seeing the complaints all over the internet about this chain, I was lured into trying to buy a sofa there. Their "headline" prices are attractive, as are some of their designs. I found a quote in their website and went to the store with it- which most be the only retailer in the world where you can't order their products- except for a single set of bed sheets... The scam is that they try to hard sell you all ostrts of extras on the backend- insurance, replacement guarantee etc. If you don't bite, they call "the manager" who then informs them that the website price is no longer valid. They also have varying estimates on delivery costs depending on the day of the week you ask them. I lived in eastern Europe and the whole operation stinks of some second rate Balkan scam artist. And all this prior to even the purchase- let alone the "delivery" -if it ever comes, and the poor quality of the product. Here's the rule: If it's too good to be, it probably is. Store: 2300 Broadway, Upper West Side, New York City. Conclusion: STAY AWAY. YOU WILL REGRET EVER DOING BUSINESS WITH THIS CHAIN!!!