MasterCare




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MasterCare

Average Rating:

1.9 / 114 votes / 13 reviews
Shop 30, Eco Boulevard Shopping Centre, Witch Hazel Street
Highveld
South Africa

Phone number: 27878039800
Web: https://www.mastercare.co.za

Category: Repair Services

Links of MasterCare
Other Info

+27 878 039 800
Shop 30, Eco Boulevard Shopping Centre, Witch Hazel Street
Highveld
South Africa


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Complaints & Reviews — MasterCare

I have a contract with Mastercare and logged a repair for my Samsung Microwave on 26/2/2021 and to date I am still waiting. The communication from their Cape Town workshop is non existent. I only get a response, waiting on part, when I phone. The item was collected on 2/3/2021 but the parts need for the repair... Read more➤
25 Nov, 2019

lg microwave

I logged a call job no TJ0002843 for faulty microwave the 15th November 2019..today is the 25th November..NOBODY PITCHED till now! I made numerous phonecalls, they said or they will phone me back or someone will come to my house!! They phoned me back to follow up, but the technician never came..only promises&Im VERY disapointed in your... Read more➤
1 Jan, 2018

couldnt be cared

I handed a washing machine in on 20/1/2011 it is 4 june 2011 and still they just say they dont have the part. kelvinator says if it is on back order it takes one month.??? yet every time I phone mastercare or edcon they dont phone back they pass they buck and the managers just could not... Read more➤
Logged a call on the 18th of January to ahve my microwave repaired, 2 weeks later no response. Apparently they logged the job with the wrong branch so tha job was just cancelled. For the last month someone is going to 'call me back' but still nothing. Appliances are supposedly fixed in 24 hours or replacement unit... Read more➤
I have (had) a maintenance contract with mastercare for years. I reported my washing machine was given a job no and then no further communication was received. Two weeks later I sent dudu an email to query what was happening, whom forwarded it to jacqueline (dead end). After another couple of emails I was informed that doreen... Read more➤

Unkind to customers

I'm unhappy with customer service and unkind and quite sharp with visitors. Cashier working at the first cash register. Please have strong conversations with this bank employee. Dismiss him. Because it's not the first time she's nervous towards customers. Anonymous writer.

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