7 Jul, 2021 → by ClaimboUser351189
Delay in Shipment/ Complete Ignorance from Digi Helpline

1

3 weeks delay on delivery. My calls to helpline was ignored, no updates nor resolution till date. My last call to Digi on 3 July- was told that item was shipped out via mmag on 30 June. I asked for tracking ID and was told that it will be sent via SMS but nothing came. I manage to find the tracking ID using my order ID. Status under LineClear Express shows 'Order Placed' unchanged since 30 June 2021. My Order ID: [protected]. Tracking ID as attached below. Dissapointed with such poor service delivery and customer service.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of DiGi Telecommunications you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.