I am at your irving location and I am puppy sitting for the day for my daughter while at work, and I am returning with the puppy your manager named "B" yelled across the sitting area as rude as can be, asnif someone spit in his cheerios this morning, we don't allow dogs here, I calmy say to him, since when, I had this puppy here yesterday and there was no problem, also there are no posted signed, he continues across the room yelling if you do not remove that dog I will call the police and have you removed, I say I will not leave him in the car that is inhumane User's recommendation: Better customer friendly managers to lead by example, and if pets are not allowed post signs for animal lovers.