SO AN AMERICAN AIRLINES CUSTOMER FELL OUT OF HER WHEELLV(COST $72,000) really at that price it should have pick her up and driven her to the gate. OH well. At least she describes the pitiful customer service from American airlines who let her lie on the floor for 20 minutes?? Well at least she was not attacked by an hotel employee on our trip also provided by NOT so american airlines. MY wife was taken to the hospital for the injuries incurred by this event STILL NO RESPONSE FROPM AMERICAN AIRLINES. OK I WILL FALL OUT OUT ON MY WHEELECHAIR NEXT TIME