7 Aug, 2021 → by ClaimboUser556370
Amtrak service from Chicago to San Francisco

1

Our Res#2366DB for the California Zephyr on 7/28/2021. Food was the only thing & the sceneary that was good. Train was very dated & dirty. We were told if you had to do #2 to go to the bathrooms down below, because in our room bathroom had no exhaust ventilation. Really??????? Third world accommodations. At night the noise of banging, rocking & the springs bottom out to hit solid metal was not comfortable to get any sleep. Don't count on sleepy joe biden to help you with much needed repair on your tracks, he's only a puppet. This was bad enough, but to have one delay after another was over the top. Way too many trains & not enough tracks. Mechanical troubles & then crew ran out of time. Eight hrs late to Emeryville & missed our flights out of San Franciso to Fort Myers, FL. I would like a response, but that is unlikely. When I hear people thinking about taking Amtrak, I will tell them about our experiences & suggest they fly or take Greyhound for better service. Very Sincere, Roger & Debra Williams
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