I purchased a Defy Gas Electric Stove on the 13/10/2020 online from Makro. Was delivered on the 15/10/2020. 2 Screws was missing at the back and the oven wasn't working. I logged a call with Makro and with Defy. A technician came out 20/10/2020. Oven goes on but the light is not working. I have paid a lot of money for this unit. I have contacted Makro again this morning requesting for the unit to be replaced. I don't want this to be fixed as it's been faulty from day one! I was advised that Defy will have to make that call. I don't want any technicians to come out - I want this unit to be collected and replaced. I am well within my rights to request this. Please see to it that this matter is resolved asap!