Justairticket sold us traveling tickets overseas scheduled for August 2020 (payment done in full amount on 12/17/2019 for total of $2847.80. Due to COVID travel bans, the flight was cancelled. In response, Justairtickets promised to give us partial refund of $825.80 out of original amount in August 2020. However the company never fulfilled the promise, which led...
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I got Justairticket’s succession that I need to contact the customer service of Justairticket tel. 1-80*-940-****. I already called them 11.10.20. They told me that any voluntary changes to my flight MS6HOW, I need to pay $300 penalty, fare difference and maybe agency service fee. I won’t be able to cancel the flight and only airline can...
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I am canceling my flight MS6HOW, 11.24.20 from Helsinki to Miami. I am very surprised that Justairticket is not doing anything now in pandemic time to help your customers. For example Orbit cave my friend refund because the pandemic time, that she will be able to use her ticket in two years. I have been traveling over...
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I’m cancelled my trip to México because I was getting some personal issues taking care but because cobid19 all government buildings are closed so everything have to postponed, so I would like to get new time travel for mi thanks
Never book a ticket through this agency. I am a frequent traveler and I never came across such bad customer service. They just don’t care to listen also. My first bad experience was while book. I booked online and thought it was easy. Later I got a call and I was online with them changing flights, making...
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False inf. And misleading customers
Order was placed 20.03 with delivery 99% to 26.03 by calling within a week the manager replied that the product will be delivered on time, (very worried or gifts for children will be delivered on time) came 26, 27, 28 29 and 30 date, so we did not receive an answer where the product is. Holidays damaged and nerves too! None of the managers you call are competent, and each provides different information. Sorry, this office was disappointing!
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