Waste Management




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Waste Management

Average Rating:

1.04 / 623 rates / 41 reviews
1001 Fannin, Suite 4000, Houston, Texas, 77002
United States

Phone: (866) 797-9018
Web: http://www.wm.com/

Category: Waste And Recycling Services

Toll-Free Number:
(866) 797-9018
Customer Service:
(800) 553-1902
(800) 593-9529
Other Info

Other Info (opening hours):

[email protected]

Monday – Friday, 8:00am to 5:00pm (CST)

Company Address
WM Headquarters
1001 Fannin, Suite 4000
Houston,
United States

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Complaints & Reviews — Waste Management

Company misses service on hard waste frequently. I normally let it go, but this time I finally reported misses pick-up and received an automated email that they would contact me in 1-2 days. One week later, still nothing. Contacted again requesting a decrease in Bill for services not rendered and received a bill instead emphasizing full charges,... Read more ➤
12 Aug, 2021

Overwhelmed by trash

After taking my cans by accident, am now having to get rid of so much backed up trash costing me over 350$ in services not a single bit of help besides charging more for there mistakes .My block has cancelled there services due to lack of collections. User’s recommendation: go local besides wm or anyone affiliated to... Read more ➤
I ordered it delivered for this weekend and to be picked up Monday. I paid for it and they scheduled it. Less than 12 hours from delivery I received a voice mail they can deliver it but will Monday. Hey, Monday we are not around to load it. It was for this weekend not during the week.... Read more ➤
3 weeks in a row not picked up on the pick-up date want payment but not delivering the service bad… User’s recommendation: Do not use.
Last week, garbage pick up knocked over my recycling can. Today, recycling can knocked over again, not emptied, bulk and yard waste not picked up. I contacted your company last week and was assured they would be out to get recycling. Never happened. First four pictures are how I found it today. Last two are how it... Read more ➤

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