Vivint salesman Nicholas Grant did nothing but lie and make false statements; 1) Installers would be momentarily that evening and be back the next day to complete install, did not leave our house until midnight 2) All the equipment was in-stock and ready for install, find out after the install DVR is 2-3 weeks out 3) Installers...
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Why would a company send out door to door salesman during a pandemic, or for that matter anytime? What is this 1970? Mind you I live in a neighborhood clearly marked NO SOLICITING They refused to leave until I went outside, standing on my property uninvited with no mask on. I ran them off my property before...
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I had recently moved into my house in 2019 and not long after a vivint rep was walking the streets around my neighborhood. Like an idiot, i was over friendly and thought that with my new job, new house, and family sitting comfortably that it might be practical to…
Going on the second week with promises of a technician with no one showing up to fix it! Going round and round with different customer services people! They lie and give you the runaround! Going to cancel ASAP and get a new debit card so they cant charge my debit for *** service and lies! They are...
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The inability to get customer support can be be vey time consuming and frustrating and the phone reps that I have talked in the week have been world wide, from South East Asia, Viet Nam, India, Phiilippines, Honduras, Mexico and the US. I just got fin ished with a…
Delivery, customer service
I ordered a TV set in the AZ Electronics online store for 700 CA$ with delivery to the nearest store. The next day, an e-mail arrives informing you that the product has been delivered to the store and can be picked up. On the day of delivery, it was not possible to take the product home, so I picked it up the day later, when the transport was arranged. By presenting the order information in the store, you confirm that everything is in order and such an order has been received. The seller goes to the warehouse to pick up the goods, but they are not there, as well as in the other warehouse. The guy goes to consult another seller and after a quiet conversation the two shyly announce that my TV is the one standing on the shelf turned on for viewing. It was brought and put there. When trying to find out how it can be, it turns out that when ordering a product, the comment should indicatethat you want it unused and packaged. This was followed by a series of reservations that contradicted each other, and the question of why the shelf TV was a different color than the one just ordered. I don't know where the TV I ordered stayed, but at least I could call and inform him that it wasn't there, the store could not wait to take it straight off the shelf for the full amount without proof that it stood there for 2 days instead of years. >
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