More Contact Info

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+1 615 372 6800 (Headquarters) +1 866 561 1694 (Customer Service) +1 800 669 8313 (VitalChek Network) +1 684 633 1406 (American Samoa) +1 671 735 7292 (Guam) +1 202 485 8300 (Panama Canal Zone) +1 340 774 9000 (Virgin Islands) +1 780 427 7013 (Alberta, Canada) +1 250 952 2681 (British Columbia, Canada) +1 204 945 3701 (Manitoba, Canada) +1 506 453 2385 (New Brunswick, Canada) +1 709 729 3308 (Newfoundland, Canada) +1 867 777 7400 (Northwest Territories, Canada) +1 902 424 4381 (Nova Scotia, Canada) +1 867 645 8002 (Nunavut, Canada) +1 416 325 8305 (Ontario, Canada) +1 902 838 0880 (Prince Edward Island, Canada) +1 418 643 3900 (Québec, Canada) +1 800 667 7551 (Saskatchewan, Canada) +1 867 667 5207 (Yukon Territory, Canada) +44 300 123 1837 (England & Wales) +44 289 151 3101 (Northern Ireland) +44 131 535 1314 (Scotland)
PO Box 1703
Brentwood , Tennessee
United States – 37024-1703
Mon6:00 AM – 6:00 PM
Tue6:00 AM – 6:00 PM
Wed6:00 AM – 6:00 PM
Thu6:00 AM – 6:00 PM
Fri6:00 AM – 6:00 PM
SatClosed
SunClosed
United States of America

American Samoa
American Samoa Government, Department of Health, Health Information Office, Pago Pago, American Samoa 96799

Guam
Office of Vital Statistics, Government of Guam, 123 Chalan Kareta, Mangilao, GU 96913

Panama Canal ZoneDepartment of State, Passport Vital Records Section, 44132 Mercure Cir., PO Box 1213, Sterling, VA 20166-1213
Virgin Islands
• St. Croix, Virgin Islands Department of Health, Vital Statistics, Charles Harwood Memorial Hospital, St. Croix, Virgin Islands 00820
• Virgin Islands Department of Health, Vital Statistics, Knud Hansen Complex, St. Thomas, Virgin Islands 00802

Canada
Alberta
Service Alberta, Alberta Registries, Vital Statistics, 3rd floor, 10365 – 97th Street, PO Box 2023, Edmonton, AB T5J 4W7

British Columbia
Vital Statistics Agency, PO Box 9657 STN Prov Govt, Victoria, BC V8W 9P3

Manitoba
Vital Statistics Agency, Consumer & Corporate Affairs, 254 Portage Avenue, Winnipeg, MB R3C 0B6

New Brunswick
Vital Statistics, Service New Brunswick, P.O. Box 1998, Fredericton, NB E3B 5G4

Newfoundland
Vital Statistics, Government Services, 5 Mews Place, P.O. Box 8700, St. John’s, NL A1B 4J6

Northwest Territories
Vital Statistics, Department of Health and Social Services, Bag № 9, Inuvik, NT X0E 0T0

Nova Scotia
Service Nova Scotia and Municipal Relations, Registrar General Division of Vital Statistics, 1690 Hollis Street, P.O. Box 157, Halifax, NS B3J 2M9

Nunavut
Registrar General of Vital Statistics, Nunavut Health and Social Services, Bag 003RSO Building, Rankin Inlet, NU X0C 0G0

Ontario
Office of Registrar General, Service Ontario, Ministry of Government Services, 189 Red River Road, P.O. Box 4600, Thunder Bay, ON P7B 6L8

Prince Edward Island
Vital Statistics, Department of Health and Social Services, 35 Douses Road, P.O. Box 3000, Montague, PE C0A 1R0

Québec
Le Directeur de L’état Civil, Ministère de la Justice, 2535 Boulevard Laurier, Québec, G1V 5C5

Saskatchewan
Vital Statistics Registry, eHealth Saskatchewan, 2130 11th Avenue, Regina, SK S4P 0J5

Yukon Territory
Department of Health and Social Services, 4th Floor – 204 Lambert St., P.O. Box 2703, Whitehorse, YT Y1A 2C6

United Kingdom

England & Wales
Certificate Services Section, General Register Office, PO Box 2, Southport, Merseyside PR8 2HH, England

Northern Ireland
General Registrar Office, Oxford House, 49-55 Chichester Street, Belfast BT1 4HL, Northern Ireland

Scotland
National Records of Scotland, New Registrar House, 3 West Register Street, Edinburgh EH1 3YT, Scotland Show MoreShow Less

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Complaints & Reviews — VitalChek Network

1 Jan, 2018

Birth certificate name incorrect

On 2/26/17, I ordered a copy of my husband's birth certificate so that we can get a passport for an upcoming trip in early June. After several calls, I received it on 4/6. I called that day and on 4/10 and 4/11, I left messages for Ms. Thomas to report that his middle name was misspelled, it... Read more➤

Other

1 Jan, 2018

Cannot get help with birth certificate request

I placed my order on 3/14/17 for my husband’s birth certificate. I uploaded the authorization signed by him and notarized, my copy of driver’s license and it took me calling the company on 3/28/17 to see what the status was. At that time I was advised that a copy of my husbands ID was needed. I faxed... Read more➤

Other

1 Jan, 2018

have not received my marriage certificate

I placed an order for my marriage certificate on March 1st. Received email on March 13th that the order and paperwork were sent on to LA County. Requested standard mail. Received nothing as of April 3rd. Cannot reach VitalChek customer service by phone. Spent over an hour on hold. All fees were already paid. Ideally, I want... Read more➤

Other

1 Jan, 2018

Vitalchek fraud – birth certificate request – no response ripoff

DMV worker recommended this "company" to request a state approved birth cert. I paid in full upfront on 05/02/2017. The cert should've been received within 10 days. It's now 05/20/2017 and I've received nothing. Cutomer service? There is none. Just a "please wait your call is important to us" recording that I had running on my speaker... Read more➤

Other

1 Jan, 2018

Getting run around with death certificate, customer service horrible

I ordered through VitalChek to speed things up, what a huge mistake! I uploaded my ID and they say they never got it, so I faxed my ID and still nothing. If I had mailed the form to California with a check for $18, I would be way ahead in the process. As it is I’ve lost... Read more➤

Other

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Terrestrial TV economic package is packed with foreign language channels!

Terrestrial TV economic package is packed with foreign language channels! It would only be normal to have a sports package, a Music channel package, a movie channel package, and let's say a RU package (foreign language channel package), but an economic package from a whole bit. It is absolutely abnormal that there are 8 foreign language channels in the economic package. Why, then there are no 8 music, 8 sports channels, 8 children, etc. ? Almost a third of the economic package is polluted with foreign language space, foreign language channels. Disgusting to pay money for all those foreign language channels, there would be no objection if there were 2 foreign language channels, as it is with the others (sports, children's, news, entertainment, etc. ), they are two, one, but not so that a third of the package is with children's channels? If you want 8 children's channels, then you can take a package for children, make, then please a separate RU package for foreign language channels. However, instead of Ru channels, it can also be placed on a German, French or even Lithuanian channel, if the number of channels has to be filled in, it is not possible to put everything in the same way with foreign language channels.