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+1 615 372 6800 (Headquarters) +1 866 561 1694 (Customer Service) +1 800 669 8313 (VitalChek Network) +1 684 633 1406 (American Samoa) +1 671 735 7292 (Guam) +1 202 485 8300 (Panama Canal Zone) +1 340 774 9000 (Virgin Islands) +1 780 427 7013 (Alberta, Canada) +1 250 952 2681 (British Columbia, Canada) +1 204 945 3701 (Manitoba, Canada) +1 506 453 2385 (New Brunswick, Canada) +1 709 729 3308 (Newfoundland, Canada) +1 867 777 7400 (Northwest Territories, Canada) +1 902 424 4381 (Nova Scotia, Canada) +1 867 645 8002 (Nunavut, Canada) +1 416 325 8305 (Ontario, Canada) +1 902 838 0880 (Prince Edward Island, Canada) +1 418 643 3900 (Québec, Canada) +1 800 667 7551 (Saskatchewan, Canada) +1 867 667 5207 (Yukon Territory, Canada) +44 300 123 1837 (England & Wales) +44 289 151 3101 (Northern Ireland) +44 131 535 1314 (Scotland)
PO Box 1703
Brentwood , Tennessee
United States – 37024-1703
Mon6:00 AM – 6:00 PM
Tue6:00 AM – 6:00 PM
Wed6:00 AM – 6:00 PM
Thu6:00 AM – 6:00 PM
Fri6:00 AM – 6:00 PM
SatClosed
SunClosed
United States of America

American Samoa
American Samoa Government, Department of Health, Health Information Office, Pago Pago, American Samoa 96799

Guam
Office of Vital Statistics, Government of Guam, 123 Chalan Kareta, Mangilao, GU 96913

Panama Canal ZoneDepartment of State, Passport Vital Records Section, 44132 Mercure Cir., PO Box 1213, Sterling, VA 20166-1213
Virgin Islands
• St. Croix, Virgin Islands Department of Health, Vital Statistics, Charles Harwood Memorial Hospital, St. Croix, Virgin Islands 00820
• Virgin Islands Department of Health, Vital Statistics, Knud Hansen Complex, St. Thomas, Virgin Islands 00802

Canada
Alberta
Service Alberta, Alberta Registries, Vital Statistics, 3rd floor, 10365 – 97th Street, PO Box 2023, Edmonton, AB T5J 4W7

British Columbia
Vital Statistics Agency, PO Box 9657 STN Prov Govt, Victoria, BC V8W 9P3

Manitoba
Vital Statistics Agency, Consumer & Corporate Affairs, 254 Portage Avenue, Winnipeg, MB R3C 0B6

New Brunswick
Vital Statistics, Service New Brunswick, P.O. Box 1998, Fredericton, NB E3B 5G4

Newfoundland
Vital Statistics, Government Services, 5 Mews Place, P.O. Box 8700, St. John’s, NL A1B 4J6

Northwest Territories
Vital Statistics, Department of Health and Social Services, Bag № 9, Inuvik, NT X0E 0T0

Nova Scotia
Service Nova Scotia and Municipal Relations, Registrar General Division of Vital Statistics, 1690 Hollis Street, P.O. Box 157, Halifax, NS B3J 2M9

Nunavut
Registrar General of Vital Statistics, Nunavut Health and Social Services, Bag 003RSO Building, Rankin Inlet, NU X0C 0G0

Ontario
Office of Registrar General, Service Ontario, Ministry of Government Services, 189 Red River Road, P.O. Box 4600, Thunder Bay, ON P7B 6L8

Prince Edward Island
Vital Statistics, Department of Health and Social Services, 35 Douses Road, P.O. Box 3000, Montague, PE C0A 1R0

Québec
Le Directeur de L’état Civil, Ministère de la Justice, 2535 Boulevard Laurier, Québec, G1V 5C5

Saskatchewan
Vital Statistics Registry, eHealth Saskatchewan, 2130 11th Avenue, Regina, SK S4P 0J5

Yukon Territory
Department of Health and Social Services, 4th Floor – 204 Lambert St., P.O. Box 2703, Whitehorse, YT Y1A 2C6

United Kingdom

England & Wales
Certificate Services Section, General Register Office, PO Box 2, Southport, Merseyside PR8 2HH, England

Northern Ireland
General Registrar Office, Oxford House, 49-55 Chichester Street, Belfast BT1 4HL, Northern Ireland

Scotland
National Records of Scotland, New Registrar House, 3 West Register Street, Edinburgh EH1 3YT, Scotland Show MoreShow Less

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Complaints & Reviews — VitalChek Network

1 Jan, 2018

Incorrect death certificate

Placed an order for copy of brother’s death certificate on 2/20/17. Order status misleading claimed that my order was shipped on 2/27/17. Paid extra fees for 2 – day UPS Air delivery. Took over 3 weeks to receive my order. On top of that, they sent me a bogus Death certificate for some unknown FEMALE who passed... Read more➤

Other

1 Jan, 2018

Death cert

My Live in Boyfriend of 7 years passed away on 9/15/2018. I tried calling to cancel his Automatic Deposit Pension Benefits from going into our joint checking account and was told I would need to provide a Death Certificate. Oct 2 I called Washoe County at [protected] as he passed away in Reno and they told me... Read more➤

Other

1 Jan, 2018

Birth certificate of that for my deceased father

On January 31, 2017 I ordered a Birth Certificate of that for my deceased father. There were issues with some of the documents that were scanned and submitted. So, I did have to re-scan the documents again and get the Signature and Date Required form notarized which I did on 2/7/2017. All forms were resent to VitalChek... Read more➤

Other

1 Jan, 2018

Marriage certificate

I ordered 4 copies of my birth certificate. I received a receipt from the company verifying that fact. Upon shipment, I am told that I ordered only one copy. Now I am supposed to order the other three copies and pay for shipment and service fees again.? Absolutely not acceptable. I should receive what I ordered, for... Read more➤

Other

1 Jan, 2018

never received birth certificate

Ordered and paid for a birth certificate on 12-28-2016 and still haven’t received it. The site says 7-10 day but customer service says no it takes 7-10 days to send the request to your state and it takes the state 30 days to send it out. I called my state vital statistics office, paid $10 and got... Read more➤

Other

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Terrestrial TV economic package is packed with foreign language channels!

Terrestrial TV economic package is packed with foreign language channels! It would only be normal to have a sports package, a Music channel package, a movie channel package, and let's say a RU package (foreign language channel package), but an economic package from a whole bit. It is absolutely abnormal that there are 8 foreign language channels in the economic package. Why, then there are no 8 music, 8 sports channels, 8 children, etc. ? Almost a third of the economic package is polluted with foreign language space, foreign language channels. Disgusting to pay money for all those foreign language channels, there would be no objection if there were 2 foreign language channels, as it is with the others (sports, children's, news, entertainment, etc. ), they are two, one, but not so that a third of the package is with children's channels? If you want 8 children's channels, then you can take a package for children, make, then please a separate RU package for foreign language channels. However, instead of Ru channels, it can also be placed on a German, French or even Lithuanian channel, if the number of channels has to be filled in, it is not possible to put everything in the same way with foreign language channels.