I called Viasat to have my credit card number change on my account, due to what they had on file was hacked. The person who answered the call spoke with an accent, ( Indi)) my guess. Spoke very fast, and I’m hard of hearing, so I asked him to speak slower , and he told…
The wifi goes out for no reason at all. On a clear and sunny day I might lose my signal for a few hours even during low usage times like 4am. Its total rubbish! User’s recommendation: Seriously, use anything else. I live in the country and this was my only option and it’s worse than nothing because...
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Called to get help with call forwarding. It was a waste of time. Took 15 minutes to try to get help still don’t know how. Poor customer service. User’s recommendation: Don’t get it is to complicate when wanting to use features like call waiting.
I call and all I get is someone typing on a keyboard sound no one answers my internet is not working
I have been trying to get service on my dish for 10 weeks to no avail. I’m put on hold for hours and no resolution achieved. I’m ready to initiate a class action law suit. They charge me a $10 monthly fee for easy care for support yet I cannot get any. This is the worst customer...
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