No internet connection even after calling five times and each technical support person told me to do something different so I would not refer this company to anybody I would not recommend to anybody at this point User’s recommendation: Very poor.
returned equipment then 15 days later they took 318.00 from my account contacted then and comfirmed thru UPS that they had infact received now they say they have to locate equipment and it could take 30 days for go a refund. I cancelled early and paid the fees because the service sucked. User’s recommendation: go with someone...
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I have one good thing to say about Viasat: They are the second worst company I have ever dealt with. The worst is Sundenlink, so don’t do business with them either. Viasat customer service is located in Mexico or some other South American country. I was on the phone almost two hours with four different agents (one...
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Technician left with cable coming into house with no cover plate, so we see hole in wall. They want to charge $95 to come out to complete job User’s recommendation: These people do not do customer service well.
Update by user Apr 09, 2021 I CALLED VIASAT WITH MY INTERRUPTION ISSUES THEY SAID THAT THEY DIDNT SEE MY DISCONNECTION! HOWEVER SHE SAID SHE COULD SEE THAT WE USED IT DURING THE TWO DAYS WE WERE DISCONNECTED THATS HOG WASH BECAUSE I COULDNT DO ANYTHING I EVEN LOST MY JOB BECAUSE I WORK FROM HOME AND...
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