El Torito



El Torito
El Torito
5660 Katella Avenue, Suite 100, Cypress, California, 90630
United States
Phone: (866) 476-1387
Web: http://www.eltorito.com/

Category: Restaurants and Bars

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Complaints & Reviews — El Torito

El Torito
29 Jul, 2021

El Torito Surcharge on bill

Without notice a 3% surcharge was added on to our dinner bill recently at the Yorba Linda California location. I first of all think this is a lousy way to do business and the reasons given for the surcharge do not make sense. For example if they are to assist with employee salaries or other restaurant expenses,… Read more➤

We had dinner there tonight! Horrible serve and the food was the worse I have ever had at a restaurant. I really question what the heck the meat was. Food was delivered with no silverware, wait time was almost 2 hours, took the waitress 15 minutes to take our drink order. She even managed to mess it… Read more➤

Hello , this order was delivered to us Friday and I specifically requested no onions! The order had onions in it . I co tasted the Manager twice but nothing has been done about it .. I would like some kind of credit since this item was not cheap and I could not eat it .. please… Read more➤

El Torito
16 Apr, 2021

El Torito Quality of the food

We visited the El Torito in Yorba Linda on 4/11/21. The margarita(s) were aweful, more mix than tequilla, the pork in the Tac Al Pastor was was hard and dry, the beef added to the Bur Especial was also dry, our table side quacmole was NOT made table side yet we were charged $11.50. After spending $98.10… Read more➤

Today I was informed by Nelly, the manager at El Torito (San Leandro, Ca) that the Queso dip on the menu contains Chorizo…which is not listed in the description of the dish. Ive been eating this Queso for months w/ no meat in it…today was a different story. I dont eat meat and immediately recognized the difference,… Read more➤

El Torito
19 Feb, 2021

El Torito Compromised Bartender

Update by user Apr 02, 2021 No. No contact or reassurance Original review updated by user Feb 19, 2021 I was watching the news last night they were talking about Margarita Day and the Reporter was shown how to make a margarita by the bartender (Jose Velasquez). I noticed that the bartender who works at the Cypress… Read more➤

El Torito
8 Dec, 2020

El Torito Pandemic reason

With the pandemic COVID-19. I feel all your restaurants are not helping out with prices and your menus suck. You give a discount then put all these exceptions, not valid with this or that. My kids lost their jobs, my son is disabled. My daughter is going to lose her home. Her son has no health insurance…. Read more➤

El Torito
12 Nov, 2020

El Torito Charged on bill

Veterans Day Dinner for my son. Wednesday child eats for $1. When our bill came they charged us $8 for the child. Waitress said her mgr could not give us the $1 child meal because the computer wouldnt allow it since they had given us a discount for Veterans Day. Would like to get a refund for… Read more➤

They just called after 10 days thats bad

No response too my complain I call myself for an update too my complain and nothing really bad customer service User’s recommendation: Never will I go again.

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